Return & Refund Policy

At Aalisha Mart, customer satisfaction is our top priority. If you are not satisfied with your purchase, we are here to help.

Returns

We offer a 14-day return policy. You can request a return within 14 days of receiving your order.

To be eligible for a return:

• The item must be unused and in its original condition
• The product must be in its original packaging
• Proof of purchase is required

Non-Returnable Items

Certain items may not be eligible for return, such as:

• Personal care items
• Used or damaged products caused by the customer

Refunds

Once we receive and inspect your returned item, we will notify you about the approval or rejection of your refund.

If approved, your refund will be processed within 5–7 business days.

Damaged or Wrong Products

If you receive a damaged, defective, or incorrect product, please contact us within 12 hours of delivery.